Velatura x ServiceNow | Workflow Integration Node
Beyond Exchange.
Into Intelligence.
For the first time ever, the workflow follows the person.
When multiple organizations care for the same people, keeping everyone informed and ensuring the right work gets done can be difficult. The Workflow Integration Node (WIN) connects their efforts using the systems they already have, so responsibilities are clear, follow-up happens, and program leaders can see where attention is needed.
How the WIN works
Coordinating the work of many, around the needs of one.
The WIN brings together the threads of participating organizations, enabling each to coordinate its work around a shared population of focus and giving the sponsor visibility into how the overall program is performing.
The challenge
Every organization sees the person through its own lens. Nowhere do those views come together.
Each view is legitimate and each is partial. The person lives with the sum of them.
The state
wants a person with a qualifying condition cared for under its program.
The payer
wants specific services and measures completed.
The specialist
focuses on the condition they are measured and paid on.
The community organization
focuses on food, housing or transportation, without visibility into the clinical picture.